Last updated: 10 July 2026
Cancellation & Rescheduling Policy
Consultations are prepared for individually — including chart study and session design — so late cancellations carry a real cost of time. This policy keeps things fair for everyone.
Individual sessions
- More than 48 hours' notice: reschedule freely, or receive a full refund.
- 24–48 hours' notice: one free reschedule; refunds are issued minus any payment-processing charges.
- Less than 24 hours' notice or no-show: the session fee is not refundable, though a goodwill reschedule may be offered at my discretion.
Programmes (e.g. Conscious Transformation Journey)
- Programme fees are refundable in full if cancelled before the first session.
- After the programme has begun, fees for completed sessions are non-refundable; remaining sessions may be refunded on a pro-rata basis or rescheduled.
- Individual sessions within a programme follow the notice rules above.
Organisational engagements
Cancellation terms for workshops, keynotes and advisory engagements are specified in each engagement agreement.
If I need to cancel
If a session must be cancelled from my side, you will be offered the next available slot or a full refund — your choice.
How to cancel or reschedule
Email hello@shailzataneja.com with your booking details. Notice periods are measured from when your message is received.